0

Thank you for contacting us.

We will check the contents and reply to you again. Please wait for a while.

 

If there is no contact after 3 business days,
Please contact the following address.

 

bau-bau

E-mail：tsrk@sannet.ne.jp

Phone：0799-27-1131

Business hours：9:00 - 17:00　

Closed on Saturdays, Sundays and public holidays

If you use it, go to Yahoo! Shopping Store

If you use it, go to Yahoo! Shopping Store

Note

​

Attention

  • Please protect the use as pet food.

  • To prevent accidental eating, please keep it away from infants, children and pets.

  • Make sure your pet does not eat too much, referring to the description.

  • When a child gives a pet, an adult must be present for safety.

  • Give it in a calm environment to prevent your pet from getting excited.

  • Consult your veterinarian when your pet is sick.

  • We are not responsible for any problems that may occur if you do not note the above.

 

How to give

  • Salary varies depending on the pet. Adjust according to the amount of leftovers, stool, and health.

  • Do not give to young dogs less than 6 months old (baby cats less than 2 months old).

  • Depending on the pet's habits, personality, and how it is eaten, it may be picked up by the throat.

  • In order to keep freshness, oxygen scavenger is contained. Harmless but not food. After opening, it will no longer be effective and should be discarded.

 

About this product

  • This product does not use coloring. Therefore, the color, shape, and hardness may vary depending on when the raw fish are caught and the size of the fish.

  • This product may have a powder like white mold on the surface. This is an amino acid that is a delicious component of fish.

  • In this product, fat may appear in products that have been dried as they are, such as round and dried products. This is safe because it is a fat containing DHA, EPA, and taurine, which are nutrients of fish.

 

Preservation method

  • After purchase, please store away from direct sunlight, hot and humid place. After opening, store refrigerated and give as soon as possible regardless of the expiration date.

Shopping guide

■How to order

We accept online 24 hours. Phone orders and questions are handled from 9:00 to 17:00 on weekdays, excluding weekends and holidays.

 

■Price other than products

Separate consumption tax and shipping fee will be charged. In the case of cash on delivery, you will be charged a cash on delivery fee.

 

■ postage

It is 756 yen in Japan. Free shipping on orders over 6000 yen (excluding Hokkaido, Okinawa, remote islands and overseas).

 

■Payment

Credit card payment and cash on delivery are available. The credit card that can be used is VISA MASTER. * In the case of cash on delivery, please bear the cash on delivery fee of 324 yen.

 

■Shipping

Ships within 7 business days after receiving an order. In case of out of stock, we will contact you separately.

■Cancel

Please contact us by the day before the date of shipment. I cannot accept the cancellation after dispatch.

 

■Returns / exchanges 

* We have taken all possible measures, but if there are any problems, please contact us within 7 days after delivery. Shipping and refund fees will be exchanged and refunded at our expense.

​

* For exchanges and returns due to customer's convenience, we will contact you within 7 days after arrival of the goods, please understand that shipping and refund fees will be handled at the customer's expense. Be sure to keep the “invoice receipt” that you receive. If lost, you will not be able to receive a warranty if a transportation accident occurs. Please be careful.

​Contact information

Takeda Syokuhin Reito Co., Ltd.

bau-bau

Adress: 4-15-15 Yura, Sumoto City, Hyogo Prefecture 656-2541

E-mail：tsrk@sannet.ne.jp

Phone：0799-27-1131

Business hours：9:00 - 17:00　

Closed on Saturdays, Sundays and public holidays

© 2019 Natural additive-free domestic cat and cat snack bau-bau

  • Facebook